1. The owners are Mrs Karen Hurley & Mrs Sarah Blizard trading as Best Seats In The House.

2. The Hirer is the lead name on the booking form.

3. Hired goods shall be all items listed on the booking form

4. At all times the hired goods shall remain the property of the owners.

5. If any details on your booking form or invoice are incorrect, please inform us immediately.  Any bookings that are not carried out due to incorrect information on the above forms will require full payment.

 6. If at  the time of set up we discover that the chairs are not the ones as confirmed by the lead contact or by a delegated member of staff at your venue then this may result in your ordered covers not fitting. In this instance, refunds are not possible and any outstanding payments are still due. To avoid this situation we ask that you keep us updated if your venue replaces their chair style.

7. Final numbers for hired items should be made clear to Best Seats In The House 4 weeks before the event.  There are no penalties for numbers going down except if your numbers fall below our minimum number. The final invoice is always calculated to the final number of covers required and to bookings where our minimum number policy has been applied the final invoice will include an additional charge.

8. Cancellation by the customer with less than 3 months till the booked date will require full payment. Cancellation outside of this time by the customer does not require additional payment, but all deposits from the time of booking are unfortunately non-refundable.

9. A £50 deposit is required at the time of booking to secure the date.

10. All outstanding payments are due 2 weeks prior to your event and without this payment, Best Seats In The House cannot set out to dress your event. It is the lead contacts responsibility to ensure that all payments have been sent and received by Best Seats In The House.

10. Minimum number policy - an additional charge of £30 will be added to all bookings that require less than 50 chair covers.

11. The final number of hired items fitted and installed at your venue is the number that we expect to collect after your event. On collection if any hired items are missing then we will inform your venue and the lead contact will be issued with an invoice to replace missing items at costs of £10 per chair cover and £5 per sash. The lead contact is responsible for the safe keeping of our hired items before, during and after use. Please note that chair covers are for indoor use only. Best Seats In The House will collect all hired items within 48hrs after the event location.

12. Standard laundering of hired items is included in all of our prices, which include stains from food and drinks and light scuff marks from shoes. Best Seats In The House will therefore not invoice additional charges to the lead contact after the event. However, if upon inspection after your event we find that irreversible or damage through mistreatment has been caused to our hired items for example rips, footprints, evidence of guests drawing on the linen, cigarette burns, candle wax and excessive food and drink stains etc then this will result in Best Seats In The House issuing the lead contact an invoice to replace the damaged stock. See item 11.

13. Payment of your deposit and signature on the booking form is deemed as you having read, understood and accepted the terms and conditions of hire. Please do not hesitate to contact us if you would like clarification of any of the above. 

Best Seats In The House

07546 123555 / 07546 124555